Any information you wish to receive about the state of your order is available in your My Orders page. Alternatively, you can give us a ring at or send us an email at [email protected]
How can I choose to pay for my order?
We accept all major credit cards (Visa, Master Card, American Express) and Paypal. ** Please do not send us an e-check by Paypal, this takes longer to validate (4-5 business days).
How secure is my personal information?
Wordans uses industry standard privacy protection; we don't sell, lease or otherwise distribute any personal customer information. What's more, all sensitive personal information is kept securely offline at our privately run datacenter.
What about cancellations and refunds?
Once your order has been placed, our goal is to get it processed as fast as possible. If your order has been processed, we will not be able to cancel your order. Cancellations are subject to a 15% cancellation fee for restocking. Refunds will be credited as a Wordans coupon code.
What if I don’t like my item once I get it?
If we made a mistake (i.e. we sent the wrong size(s)) we will take back the item(s) and either issue a refund or send the correct item.
If you made a mistake, please contact us and we will find a solution in order to get you what you want.
How can I get a copy of my invoice?
If you haven't received your invoice, please send an email to [email protected] and have "invoice" for subject. We will then issue your invoice by email within 24hrs.
Can I add items to my order?
It is not possible to add items to a completed order. You should place a new order.
How are the bulk discounts applied?
The more you order the more you get important discounts. Starting at 12 items you already get 15% off, more than 36 products you get 25% off and more than 72 items you get 35% off. For more details please visit this page.
We have an awesome team of Wordans professionals ready to answer any and every question you throw our way. We're here to help you be your own brand after all! Send us your comments or concerns to [email protected] or call us at